All WINKWINK orders are processed and usually shipped within 24 hours (M-F).
You will receive an email with a shipping confirmation number and can expect delivery within 2-6 business days for Australian orders, international orders will take longer.
We provide delivery confirmation at no additional cost. This service is generated by Australia Post. It is not a tracking device.
International orders can sometimes encounter delays, which are usually due to Custom's processing.
If you have not received your package please contact us at firstname.lastname@example.org and we will gladly assist you.
Due to the nature of our products we cannot do returns. If the product is faulty or you have any concerns please email us on email@example.com prior to returning the product and we will try our best to find a resolution to the situation.